Privacy Notice

We prioritize the protection of your personal data as part of our corporate philosophy. We strive to make your experience on our website comfortable and secure. This Privacy Statement applies to our Service and the website https://ventolytics.de which is managed by Ventolytics UG (haftungsbeschränkt). We are the controller, as defined in Article 4(7) of the General Data Protection Regulation (GDPR), for this website. You can contact us at legal@ventolytics.de.

Our Principles

We are committed to safeguarding your personal information and will not disclose it to external entities, except as described in this policy. We do not sell or rent your personal information, and we do not share it with third parties for marketing purposes, including direct marketing, without your consent.

Definitions

Personal data, as defined in Article 4.1 of the GDPR, refers to any information that relates to an identified or identifiable natural person. Transparency in handling customer data is of utmost importance to us. We have an internal data classification system and conduct regular data compliance assessments to ensure proper data protection. In this Privacy Statement, we inform you about the data we collect, the purposes for processing your data, and the rights you have.

Analytics

We do not use cookies, fingerprinting, or other invasive methods to collect personal data from visitors on our website. If you contact us, we only request essential information and share it with relevant services for processing your request. You can visit our website without providing any personal data. We collect general, anonymous information such as pages accessed, browser used, and time spent on the pages to improve our the design of our website. We do not collect personal information that would identify users.

Your Data Protection Rights

You have the right to request the restriction, suppression, or access to your personal data. If you want a copy of the data we hold about you, please contact us at legal@ventolytics.de. We will provide a GDPR-compliant copy of your data within 30 days.

Erasure of Personal Data

You have the right to be forgotten - To have your information deleted, send a request to us via email at legal@ventolytics.de. We will delete your information within 30 days of receiving your request.

Accessing and Correcting Your Personal Data

You have the right to access your personal data and request corrections if necessary. If you want access to or correction of your Personal Information, please contact us at legal@ventolytics.de.

Objecting to Data Processing

You have the right to access your personal data and request corrections if necessary. If you want access to or correction of your Personal Information, please contact us at legal@ventolytics.de.

Collected Data

We collect, process, and use personal data in accordance with applicable regulations for the sole purpose of contract, inquiries, request processing, and to support our customers. This may include your name, contact details, IP address, and other information you provide. We keep this data anonymous and review it during GDPR audits. Personal data is deleted as required and appropriate, but no later than one to three years after fulfilling the purpose of processing, or as legally mandated.

Promotional Content and Communications

Occasionally, we may send promotional emails containing updates and offers related to our service. The personal data we process for this purpose includes your name and email address. You can unsubscribe from these emails at any time by clicking on the provided link or replying with Unsubscribe. However, we are still required to process data for accounting, tax, and other business purposes if you are our customer.

Survey Data

Periodically, we may send voluntary surveys to gather feedback on our products. Personal data collected through surveys includes your name, contact details, and any other information you choose to share. Anonymous surveys do not involve the processing of personal data. The purpose is to improve our products, services, and customer support. We review this data during scheduled GDPR audits and delete personal data within two years, or as required.

Collaborations

When entering into a formal business relationship, we process personal data such as your name, contact details, and correspondence. This is necessary for communication before, during, and after our formal business relationship. We store this data for the duration of our relationship and up to six years afterward, in compliance with legal obligations. We conduct regular internal GDPR audits to assess our data protection compliance, update or delete personal data as necessary, and retain data only as long as required by law.

Courts, Tribunals, Law Enforcement, and Regulatory Bodies

We may disclose personal information when required by courts, tribunals, government or law enforcement agencies, or to comply with applicable laws, court or tribunal orders or rules, or government or professional regulations.

Contact Form & Purpose of Contact Data Processing

You can contact us through our web form or by email. To use the contact form, we require your name and email address. Providing additional information is optional. We process this data under the legal basis of legitimate interest to respond to inquiries and maintain customer satisfaction.

Continuous Security

We implement technical and organizational measures to ensure data protection, data security, and prevent data loss or damage in accordance with Article 32 of the GDPR. Our security measures are continuously monitored and updated. We use SSL encryption to protect your data during transmission. You can verify the secure connection through the closed lock symbol in your browser status bar and the https:// prefix in the address line.

Revisions

We reserve the right to update this privacy policy as needed to ensure compliance. Any amendments will be published in the same location as this Privacy Policy.